August 18, 2010

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Now that the Silver Fox is back at the helm of our favorite football team, we can all breathe a sigh of relief. As media-heavy and dramatic as Brett can be, there is no arguing that he is a difference maker for the Vikings.

The Vikings were already a great team without Brett, but with him on board, they have that extra spark to push them into the top echelon of Super Bowl contenders.

RJS also employs a “Brett Favre” to help the organization rise above our competitors in the marketplace. If you’re flip-flopping on which product to choose, remember that RJS will offer you game-changing support that no other company can offer. Here are the top 4 reasons why RJS support is an all-pro addition to your team.

1. First-Call Resolution: We pride ourselves on not passing off our support calls around the office. Our support guys are insightful and they always make sure your needs are taken care of in a timely matter within the first phone call.

2. Expert Support: Our support team has a keen understanding of the RJS product portfolio. They’d rather read technical manuals, than the
latest New York Time best-seller! And if you are a Sophos customer, sleep soundly at night knowing that RJS employs Leigh Reimers, the
foremost Sophos security product expert in North America.

3. Immediate Assistance: We can provide you immediate assistance any day or time of the week. If you submit a ticket online, we will
analyze your issue right away and solve the problem within minutes. If you call us, we’ll pick up the phone before you can say Hattiesburg, Mississippi.

4. Central Location: Finally, our support team is located locally here in Minnesota. When you call us, you’re not speaking with a gentleman in India who has never used the product. Our boys put the exclamation in “Minnesota Nice!” and provide swift on-site support for any major problem that may strike as well.

When selecting your document lifecycle product, don’t fumble the ball. Find your Favre and quarterback your team to the championship!


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About Josh
A proud graduate of Gustavus Adolphus College in St. Peter, Minnesota, Josh is the Editor-in-Chief of this blog and regularly contributes Friday Fun Links, RJS news and interesting technology notes. Prior to joining RJS, Josh worked at the Ronald McDonald House in Minneapolis. Outside of work, Josh enjoys the outdoors, fantasy football, classic movies, baseball and wine.